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Debbie at the front desk also recommended several restaurants which delivered to the hotel and we found that to be quite convenient. The separate bedroom was perfect and the bed was super comfy. The bathroom was extremely clean and stocked with shampoo, conditioner, soap and lotion.

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There was a full size refrigerator, sink, a 2 top stove, full size microwave, dishes, silverware, and large desk/ countertop which was quite useful. We also give them 5 stars for being pet friendly. She showed us two different rooms and we selected a suite. Debbie was not only knowledgeable about the property, but she was friendly and welcoming. We went to the front desk where we were greeted by Debbie. As we entered the property we noticed it was clean, litter free, with ample parking. We decided to check out Candlewood Suites after a recommendation from friends. We traveled to Jacksonville to attend a funeral. Alternatively, just shut down the property as it is most certainly not a full service property and is on par with a Courtyard or Fairfield. The time has long since passed to start providing the service and amenities that were once associated with all full service Marriott properties, especially since Florida has been open for business for over a year. Marriott appears to be maximizing their profit with minimal staff and minimal amenities/services, while failing to meet the needs of guests, and continuing to charge full price for rooms. If you are not going to open your lounge for business travelers to get coffee, then make it available elsewhere for guests earlierthan 7:00 a.m. The breakfast hours don't accommodate business travelers, since by 7:00 a.m. At check-in you are provided a paper informing you that housekeeping is available only on request the concierge lounge is closed (Is there some reason that access to the lounge by key cannot be provided so guests can at the very least get water, drinks or coffee?), and that breakfast is available in the restaurant from 7:00 to 12:00 (so you can provide breakfast in the restaurant but cannot open your concierge lounge?). Unfortunately, they are continuing to use covid as an excuse for charging full price, but not providing many services, and then only if you ask. We have stayed at this property many times. I was extremely upset called AX disputed the charges, and also the hotel to let them know what they had done! Very snobbish, no doubt because they thought we were hicks from Vermont. The following day I saw a notification from AX and it stated there were two charges to my account one for $20 (an incidental fee that they put on your account in case you order something, no idea) Then another fee of $30.00 for breakfast that was our consolation prize for not having our room ready. I ordered a light roast coffee and it was quite bitter, so I threw it out. Now for the breakfast, I went up to the cafe, order and like some other Marriott's I've stayed at it was a Starbucks which we just can't drink. We didn't sleep all night as the mattress was the hardest either of us had ever had to sleep on, it was like sleeping on the floor.

While the room had a low profile shower there were no handicapped rails on the toilet or anywhere in the shower and no shower chair no shower for my poor disabled husband who is also on oxygen.

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He said he would add two free breakfast for our trouble. The gentleman quickly found another room on the first floor. I asked what happened to the room on the first floor they said they were working on. We got back after a very poor dining experience and were told they had a room on the second floor ready, they had already told us they were working on a room on the first floor. BIG MISTAKE! We went there is it was over priced and limited options unless you like seafood. I asked for a restaurant nearby, as we were exhausted. He said well we've been checking people in all day.

I told him we don't drink and my husband had procedure and cannot. The gentleman at the desk look up at me and said our room wasn't ready and we could sit at the bar and have a drink while waiting. I made my reservation online and stated we needed a mobility disabled room and would be there at 5:00 p.m. We stayed here as it was the closest o the Mayo Clinic and we are not from the area.